FAQ Products
All Lasuarte products are formulating with scientific principles. They are formulated and suitable for all skin types :) Full ingredient lists are available on each product page and for any concerns, we recommend doing a patch test or sharing our ingredient list with your healthcare provider before usage.
Free of parabens, formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, sulfates SLS & SLES, triclocarban, and triclosan. It is also gluten-free and cruelty-free
Some of our products contain nut and seed oils and we work to fully convey this ingredient information through the ingredient list on our packaging and our website in accordance with applicable federal, state and local regulations. Additionally, our products are manufactured in a facility that also processes products that contain nuts, so there is a possibility of cross-contamination (including tree nuts).
Common nut, seed and other allergens like coconut, almond, macadamia ,are listed below by product. However, you are advised to review the full ingredient listings for each product before purchase and use, which can be found on our website
Our only sales channels are www.lasuarte.com so if you purchased lasuarte products from any other source, we cannot guarantee that you’re buying genuine products or vouch for their authenticity, quality, or condition. These products may not meet our standards—and in some cases, may be counterfeit.
FAQ's
How can I track my order from Lasuarte?
Once your order ships, you'll receive a confirmation email with a tracking link to monitor your package's journey.
Do you offer international shipping?
Currently, we ship within the United States. We're working on expanding our shipping destinations to serve a global audience.
Can I change or cancel my order after it's placed?
Due to our quick processing, changes or cancellations may not be possible. Please review your order carefully before confirming.
What is the estimated delivery time?
Delivery times vary based on the selected shipping method. Standard shipping typically takes 3-7 business days, while expedited shipping may deliver within 2-3 business days.
Are your products cruelty-free?
Yes, all Lasuarte products are cruelty-free, and we prioritize ethical practices in our formulations.
Are your lip balms suitable for both men and women?
Absolutely! Lasuarte's lip balms are thoughtfully formulated for the unique needs of both men and women.
What if my package is lost or damaged during transit?
In the rare event of loss or damage, please contact our Customer Service team at PristineSkin@lasuarte.com for assistance.
Can I ship to a P.O. box?
Currently, we do not ship to P.O. boxes or APO/FPO addresses.
Do you offer gift wrapping or personalized messages?
While we don't offer gift wrapping, you can add a personalized message during the checkout process to enhance your gift.
Are there any promotions or discounts available?
Stay tuned for our newsletters and follow us on social media to be the first to know about promotions, discounts, and special offers from Lasuarte.
